Privacy Policy

Effective date: October 8, 2026

1. Who we are

Quality Coverage Insurance, LLC is an independent insurance agency licensed in Louisiana and Texas. This policy applies to information we collect through this website, over the phone, by text message, and in the course of providing insurance quotations and services.

Quality Coverage Insurance, LLC
2574 E Robinwood Dr
Lake Charles, LA 70611
Phone: (337) 270-2201
Email: myqualitycoverage@live.com

2. Information we collect

• Information you give us: name, phone number, email address, mailing address, date of birth, and details about the coverage you are interested in.
• Information from quotes and applications: information you provide when we prepare an insurance quotation or submit an application on your behalf.
• Information collected automatically: IP address, browser type, device type, referring pages, and pages viewed on this site.

3. How we use your information

• To prepare insurance quotations and compare plans for you
• To submit applications and service your policies
• To contact you about your inquiry, appointment, or coverage
• To send appointment confirmations and appointment reminders by text message, when you have agreed to receive them
• To meet legal, regulatory, and carrier requirements
• To improve this website and our services

4. Text messaging (SMS) privacy

When you provide your phone number and agree to receive text messages, we may send you appointment confirmations, appointment reminders, and responses to your inquiry.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.

5. Mobile information will not be shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How to opt out

You can opt out of text messages at any time by replying STOP to any message we send. Reply HELP for help, or contact us using the phone number or email address above. You may also ask us to stop contacting you by any means, at any time. Opting out of text messages will not affect the services you receive from us.

7. Data retention

We keep your information for as long as needed to provide services to you and to meet legal, tax, and insurance regulatory requirements. Text messaging consent records are retained for at least four years after consent is given, and for at least six months after you opt out. After these periods, we securely delete or de-identify the information.

8. When we share information

We do not sell your personal information. We share it only as needed to run our business:

• Insurance carriers and general agencies — to prepare quotes, submit applications, and service policies.
• Service providers — such as our phone, messaging, and customer relationship software, under agreements limiting their use of your data.
• Legal requirements — when required by law, regulation, subpoena, or insurance department request.

As stated above, mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Cookies and analytics

This site may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings.

11. Children

This website is intended for adults. We do not knowingly collect information from children under 13.

12. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

13. Contact us about privacy

Questions about this policy or your information? Contact us at myqualitycoverage@live.com or (337) 270-2201, or write to Quality Coverage Insurance, LLC, 2574 E Robinwood Dr, Lake Charles, LA 70611.